Making Age an Advantage for Young Insurance Agents

Making Age an Advantage for Young Insurance Agents Your Age is an Advantage: 3 Tips for Young Agents Personal Development Series “I am a young person in my 20’s and have no insurance experience. Will it be difficult to gain the trust and credibility to get people to buy from me?” This is a question that we often hear at 360training.com from young people who are considering a career in insurance. It is a valid question because advice providedâ€"or not providedâ€"to an insurance customer can spell success or financial disaster. Here are three tips to help budding insurance professionals take advantage of their youthful age. Tip #1: Know Your Stuff!! No one wants people to give advice on important financial issues, like insurance, if they don’t “know their stuff.” Your youth can be an advantage when earning the right to serve customers. A big part of earning the trust and respect of the client happens before you even meet the prospect. If you “know your stuff,” you can meet the client with confidence, knowing you have earned the right to be there and are prepared to serve. • Example:   The current Affordable Care Act has made it possible for many people to obtain health insurance with better coverage and lower rates than before, especially those with modest income and serious pre-existing conditions. The average insurance agency owner is a white male who is 58 years old and may not have embraced the new health care environment. Being set in your ways or political views can get in the way of understanding and adapting to change or new financial realities. Backed by technology, many younger people with an open mind and ability to learn have quickly established their credentials in understanding and producing results in the health insurance arena. • Example: Medicare, annuities, disability income, securities, earthquake, and flood insurance are examples of important products that require special certification. These are opportunities for a young agent who wants to “out serve” and “out learn” his or her competitors. Online courses make it easy to obtain these certifications and stay current with new changes. Many people may not know if they live in a flood plain or how to obtain flood insurance if so. Earthquakes can happen anywhereâ€"take the recent outbreaks in Oklahoma and Texas for example. Some of the most severe earthquakes in the Northern Hemisphere, which struck New Madrid, TN in 1811 and 1812, have been predicted to happen again. • Example: Certifications and designations from established and credible programs speak to the professionalism of an agent, regardless of age. There are a number of designations availableâ€"showing that the agent has met established professional standards and has stayed current in his or her field. With work, some of these certifications and can be earned in a matter of weeks. Tip #2: Be a “World Class” Listener and Ask the Right Questions What do you think a person with lots of experience and knowledge likes to do? Often, the person talks about how much he or she knows and what he or she has done. If a customer does not see a direct connection to how this narrative pertains to them, then the knowledgeable and experienced agent just talked himself/herself right out the door. The highest compliment we can pay another person is to listen carefully to what he/she is saying. • Example: As they say, “seek first to understand, then to be understood.” Understanding starts before the first meeting. This can be accomplished by checking the website of a business, the prospect’s membership in social media such as Facebook, Linked-In, etc. Be careful not to give the impression of being an internet stalkerâ€"use this information as a way to recognize accomplishments or business history instead. Likewise, if you have a website or a corporate Facebook account, consider sending a message that you are looking forward to meeting them and include a link to our own information. This is a way to let the prospect see your training background, membership in volunteer organizations, or other special highlights without coming off as arrogant. • Example: Some sales training programs teach agents to try and find what is wrong with their present insurance agent, program or company. Do the opposite by asking what they like best about their present insurance program, agent or carrier. After listening carefully, try and find at least three “pain points” where the prospect has expressed a desire for improvement. Now you are ready for the next step. Tip #3: Meet the Elephant If for some reason, the prospect would not do business with you (no matter how qualified you are), would you like to know that information sooner or later? The answer, of course, is soonerâ€"before investing more time in obtaining quotes, preparing a presentation, and doing all the work involved in closing the case. Maybe the prospect just thinks you are too young. Maybe the potential client just wants to make sure that he or she is getting a good deal by consulting another insurance professional. Regardless of the reason, now is the time to meet the elephant in the roomâ€"if there is one. • Example: “Ms. Prospect, it is obvious that you have put some time and thought into your present insurance program. Congratulations on your effort. You have identified several areas that you would like to see improved, such as [list items]. If I am able to make these improvements to your satisfaction at an acceptable price, is there any reason you can think of that we cannot be able to do business together?” This is an important trial close. If the person will not do business with you, now is the time to find out. Do not say another word. Be quiet and listen until the person says that he or she will (or will not) be willing to do business with you. Age might be more of a factor in the mind of the agent than it is in the mind of the prospect. But now is the time to find out, before moving forward. Summary: The difficulty of being young and new in the business can be overcome and used to your advantage by: • Knowing your stuff and being prepared to serve the client • Being a world class listener and being able to ask good questions • Summarizing what the client would like to improveâ€"and asking if there is any reason you could not do business together if you can deliver a solution. We hope these steps will guide an agent from an activity-oriented to a results-oriented action that will lead to the prospect’s satisfaction and the agent’s success. *The author may be contacted via email: tricia.sharpton@360training.com.

8 Signs Youre the Toxic Co-Worker in the Office

8 Signs You're the Toxic Co-Worker in the Office 8 Signs You're the Toxic Co-Worker in the Office Poisonousness can change an in any case wonderful workplace into one where efficiency endures, spirit dissolves and representatives are searching for the most readily accessible lifeboat. Toxic managers and associates can represent the deciding moment an association. We know who they are , as they normally make themselves simple to spot. In any case, consider the possibility that your organization is staffed by a record of apparently marvelous individuals. You may have gotten lucky, or maybe your most noticeably terrible feelings of trepidation are at last being acknowledged: What in case you're the poisonous collaborator? Typically, you'll have a type of thought that you're disdained. Be that as it may, mindfulness is frequently missing for some individuals. Furthermore, regardless, venturing back and considering your conduct at your working environment wouldn't do any harm. It may assist you with distinguishing a few zones in which you could improve. That may mean chipping away at your administration or social aptitudes, which are becoming increasingly more significant in the present occupation advertise. So how might you tell whether you are the harmful colleague? Here are eight indications. Do you generally appear to get left out when lunch solicitations are distributed? Or then again maybe there is by all accounts a type of gravitational wonder in the lunchroom where every other person finds a seat away from you. Accept that as an insight. Individuals may be dodging you, and that is a sign. Obviously, this kind of social segregating most likely hasn't gone unnoticed. So in the event that you end up in a forlorn and baffling position, analyze your conduct. Work on building associations with your coworkers. It is safe to say that you are completely executing it at work, hitting the entirety of your imprints and leaving the remainder of the rubes in the residue? Without a doubt, that is something worth being thankful for, yet you may need to make sense of why no one else can keep up. Maybe your prosperity is coming to the detriment of every other person. Is it accurate to say that you are assuming praise for others' work, swiping thoughts, and so on.? That is a certain method to solidify yourself as the workplace outsider. Rather than concentrating on your own prosperity constantly, chip away at lifting up everyone around you, building fellowship and attempting various techniques. This is an incredible way to chip away at your initiative aptitudes and really show the higher-ups that you can lead. In case you're all around despised, you're going to run into the roof in the long run. You won't be promoted into an authority position if nobody regards you. In the event that your life at work is beginning to take after that of a teenager's, you have a few issues on your hands. There's continually going to be some degree of dramatization. However, in the event that you really need to be effective, you'll overlook it. In the event that you get yourself reliably at the focal point of some office spat , pull back. Attempt to make sense of what you're doing that is getting you into that position, and work on it. Jumping off the entirety of that office dramatization, on the off chance that you discover you're some way or another consistently the person in question, well, you're presumably the issue. Quit playing the person in question, and begin tackling issues. Change your temper, and others will start to regard you more. Pioneers don't get advanced for accusing the entirety of their issues for other people or on things outside of their control. They take the reins. Genghis Khan wouldn't have played the casualty card, and neither should you. Have you at any point voiced a supposition or thought in a work meeting that carries the discussion to a slamming stop? That most likely methods you haven't been focusing on your associates. You may feel like your thought was the best for the gathering. Be that as it may, if it's met with confounded looks and uncomfortable silences you likely haven't been tuning in. Rather than passing on one apparently extraordinary profession, work together more with your partners to give and take thoughts . Give you esteem their suppositions, and they'll start to esteem yours. The workplace shouldn't be all work and no play. Who'd need to be in that condition each day? Taking a couple of moments to share some close to home news or show a clever feline video is a certain something. Be that as it may, continually holding tight somebody's work area chattering about all things everywhere is another. On the off chance that colleagues will in general disagreement the other way to abstain from being cornered by you and your glib ways , you're most likely carrying some degree of poisonousness to their lives. Spare your gab for the lunch break or after work. Is it a given that you'll be 15 minutes late consistently? Do individuals not anticipate an undertaking from you by its due date, or do they abstain from relegating you significant errands through and through? On the off chance that your partners have abandoned you doing things right, you're most likely the harmful associate. You being questionable disappoints everybody, regardless of whether it doesn't legitimately influence them. It's a matter of decency. They got the opportunity to take a shot at time, so for what reason would it be a good idea for you to get a pass? Hold yourself to the workplace norms to abstain from being found in this negative light. You may believe it's incredible that two of your associates contributed at last to assist you with completing your work. Be that as it may, outside of phenomenal conditions, that is not ordinary. In the event that every other person can achieve their outstanding burdens without anyone else and just you get help, you're likely observed as moderate or dishonest. On the off chance that your outstanding task at hand is preposterous , you should introduce the issue to your chief and have potential arrangements prepared. In any case, if individuals need to help you in light of the fact that your work is messy or drowsy, it's dependent upon you to get down to business. It's not reasonable for your colleagues to need to watch out for you. This article was initially distributed on The Cheat Sheet . It is republished with consent.

Pick an Industry Before It Blows Up

Pick an Industry Before It Blows Up Pick an Industry Before It Blows Up Go to the front of the line by finding the following business or claim to fame going to develop and make it seem as though you were made to have that job.In the wake of the financial downturn, pinpricks of thriving are starting to radiate through. No single industry is essentially ricocheting back to pre-downturn force, however there are some industry portions that are beginning to get once again into shape. The test is to distinguish those regions of your industry and center your pursuit of employment accordingly.Say you're an IT individual who is searching for another position. Innovation is gigantic, covering each industry. Recognizing the high-development regions in tech can assist you with centering the organizations and positions you focus on; the language you use in your resume, introductory letter and meetings ; and the abilities you emphasize.This will require some examination and a receptive outlook. Peruse industry diaries and online journals. Go to pertinent meetings and occasions, and listen cautiously to the buzz. What points come up again and again?You're going to need to do a smidgen of schoolwork, and the schoolwork is doing some exploration as far as what are the development rates. Search for signs from industry investigators, even the securities exchange, regarding where development is showing up, said Kathleen Brush, creator of Administration = Motivation = Innovation + Productivity.Cheryl Palmer favored the basic requirement for research, and suggested utilizing the Bureau of Labor Statistics as a device. Look at the Career Guide to Industries on the BLS Web webpage to see whether an industry is developing, declining or remaining level, said Palmer, a lifelong mentor, proficient resume author and originator of Call to Career. This guide will likewise reveal to you which callings in that industry [are] becoming the fastest.Once you have distinguished a zone of development, it's an ideal opportunity to cast your resume in another light.Repack age comparative encounters or close encounters on a resume, said Phil Rosenberg, leader of reCareered, a vocation data site and profession instructing administration. You can exhibit to a business that you have a ton of comparable encounters, while possibly not the specific experience.Rosenberg suggests really investigating your resume to guarantee that it's intelligent of what your objective organizations are searching for and not what your present or previous managers discovered important.One of the things that I see reliably - and this is across ventures - is that up-and-comers will in general compose a resume about what's critical to themselves, as opposed to what's in it for [the organizations they are targeting], he said. That even comes down to the language utilized in a resume. Ordinarily, resumes are written in the language of the old manager, utilizing language and words that were ordinary of their previous employer.Job searchers ought to consistently keep their ears open - once in a while actually - for the sort of data that will assist them with deciding the most encouraging business paths.Going back to the IT model: Tim O'Reilly is the organizer and CEO of O'Reilly Media and one of the individuals who runs the Web 2.0 Summit. He talked about the gathering, held as of late in San Francisco, on the NPR radio program, Taking everything into account. When requested his conclusion about the following large thing, O'Reilly, who is credited with begetting the expression Web 2.0, stated, without overlooking anything, the change to portable. He proceeded to examine the utilizations of versatile innovation that he accepts will be significant effects on organizations and purchasers alike.Of course, O'Reilly isn't the main individual to recognize versatile similar to the most smoking pattern in the tech business, and Taking everything into account is absolutely not by any means the only setting on which it's been talked about. Yet, that is the point: Job sea rchers should search for combination focuses and utilize that data to educate their hunt. The individual who interfaces those information specks can bundle and advance his experience and abilities with the goal that he advances to organizations' developing enthusiasm for a basic area.This procedure can, and should, be summed up to any industry, and can help work searchers advance beyond the bend and serenely into another position.Debra Donston-Miller covers work-life issues and troublesome quest for new employment circumstances for Ladders.

Everyday is a championship day. Visualize your winning self

Everyday is a championship day. Visualize your winning self Every day is the Championship day! Retraining myself to think like a champion in the office and on the water. Photo credit: Brett Seng Every day is the Championship day! As I mentioned in my last couple of posts, I took a little over a month to go fly-fishing for Steelhead in February / March. I rented a house in Forks, Washington with a great friend and photographer Brett Seng, and we fished together just about every day. For a few of the days, I stayed with a group of friends at Jeff Brazda’s Bogey House  on the Bogachiel river. Jeff runs an amazing steelhead lodge with the best guides and chef on the Olympic Peninsula. If you ever get the opportunity, I highly recommend it. Every year, a good buddy  puts together a group of anglers and rents out the lodge and guides in for a few days. This is also in Forks, Washington and I blogged about a prior experience  here.  Our host  invited a guest he played football with who is an  avid angler and current NFL coach. I am the only angler in the group that doesnt have their  own company but  it was the Coach that I learned the most about company culture and taking personal responsibility for your career. The coach was not only the most unassuming guy at the dinner table, he was the quietest and most humble. Coach  probably had the most to brag about and yet; he was the most reserved. I really admired his style. The only bling he brought to the table was a newly minted Super Bowl ring. If it were me, you would have seen jazz hands all night long and a guy waving the manicured digits like a newly minted, I mean engaged, Beverly Hills trophy wife showing off her 2+ carat VVS1 Tiffany bauble. Beverly Hill blowhard this guy was not. The coach was your  everyday Joe. You would have never known this guy was a celebrity let alone a recent winner Super Bowl. Badass. Coach retrained my day-to-day mentality One of the guys in the fishing group is a world-class fly-fishing caster. He literally goes to international competitions where competitors  cast for distance.  Competitors cast with  both their left and right hands and the caster with the longest total combined distance  wins. He is extremely good, and he takes casting to a level that combines the balance/elegance of yoga and the power of an Olympic gymnast. In angling  circles, casters at his level are referred to as Jedi’s and watching him cast will make you wonder if “the force” really does exist. He can defy gravity with rod and line. That all being said, our Jedi has the occasional tendency of psyching himself out on the day of the competition. The coach said he could “fix” our brother angler and what I learned while listening to the coach was personally life-changing. I won’t be able to do the lesson justice in 1700 words but I will provide the cliff notes. Coach asked our guy a couple of questions: Coach: When is your next competition? Caster: April, San Francisco Casting Ponds Coach: How far does the number 1 guy cast? Caster: About 180 Feet Coach: How far are you casting now? Caster: About 180 feet (Note: This is with a fly rod. Most anglers, myself included are not able to cast this far with conventional spinning rods and lead weight.) Coach: So you can beat this guy? Caster: Yes, in the prelim’s and the warm-ups, I usually beat everyone. There was some more back and forth, but Coachs message below is the loosely quoted meat of the conversation. We do not train FOR the Super Bowl. We have a saying. “Every day is the Championship day.” We train every day as if it is the day of the Championship. This way, when the Super Bowl day arrives, nothing is different. With this mentality, the day of the Super Bowl day is just another practice day. The day of the Super Bowl is just another “every day.” If you train FOR the day Super Bowl, you can psych yourself out on the big day because that day is the  â€œspecial day”. It is not just another every other day. If you train as if Every day is the Super Bowl, nothing will be different or “special” on the day of the Super Bowl. Every time you make a cast in your practice sessions, take one breath and have one thought. “One breath, One thought. That thought may be that this next cast is going to be a championship cast taking place at the San Francisco Casting ponds. “One breath, One thought. was the mantra of the evening.“One breath, One thought. I must have heard this 15  times over the course of the evening. He also suggested our angler fly down to the casting ponds and practice a couple of times in the actual environment so that he would  know exactly what to imagine and think about as he trained with the mentality that This next cast is going to be the championship cast.   Yes, this is essentially the practice of visualization but when the coach explained it, it wasn’t an unbelievable mind trick. His explanation was sound logic. Later in the evening, Coach said something to the effect of, “These guys are championship players. They need to be championship fathers and husbands. Every day is a Championship day. Not just on the field but off.”  This guy was definitely a big picture thinker.   HRN with Tom Cable, SuperBowl winner, an everyday guy and HR hero. Needless to say, the softest-spoken guy at the dinner table had everyone’s attention and I went into my fishing bag and pulled out my little Moleskin to take notes. Some at the table were staring at me, but I didn’t care. This is the stuff I live for. These are the lessons that you won’t get anywhere else. This is the guy that created Super Bowl mentalities and moved players to believe in not just themselves but in each other as a team. What HR guy wouldn’t want to remember this stuff? For the rest of the trip, we were constantly asking our brother caster the following: Q:“What day is it?” A: “Its championship day” Q:“What are you?” A:“A champion!” When you have everyone in the group, reminding you of how to think about your game and everyone in the group encouraging you, you can’t help but feel better and elevate your game. And that is exactly what I saw. The group dynamic changed. The mood was lighter and more celebratory. I can only imagine what happens at the professional level.   I fished with our competition caster over the next couple of days and saw his casting go to another level. He cast with “style” and “grace” and,  he cast with a “street attitude”. His casts were landing right where they should. Even if you didn’t know anything about casting, if you watched this guy, you would know that he was something very different from the rest of us hacks. You could tell he was applying what the coach had talked about the night before. He was a Champion caster. So, how does any of this casting and fishing stuff relate to the corporate world? If you are preparing  for an interview, practice the interview questions and think about yourself in front of the hiring manager and in the interview room. See yourself confidently answering the questions and then creating a rapport  with the hiring manager. Go through the entire interview in your minds eye. Coach explained that before the game, his  quarterback goes through the entire game with all the plays on the field. He doesn’t just visualize the game, he physically plays a winning  game. If you have a big presentation coming up,  practice that presentation in full dress rehearsal mode. Practice in the conference room you will be presenting in and practice out loud. When you practice at home, imagine yourself in the conference room with the faces of the attendees looking directly at you and see them on your side vs. against you. If you are a manager, treat your team as if they are all champions. Talk to them as if they are winners. Talk to your team as if they are children, you will see the childlike behavior. Talk to them as adults, and you will experience adult-like behavior. It was great to hear the coach talk about this and it echoed my thoughts which I blogged about here.   At the beginning of the trip, I explained to my  roommate for the  month, catching fish would be great, but the goal for me is to learn. I didn’t catch many fish on this month-long trip, but I learned a lot about fishing, casting, tying flies, and rowing a boat. Just as important, I learned a ton  about people, teams, myself, and group dynamics thanks to the folks that I was able to spend time with including the Coach. Next time you are doubting yourself, think about being a Champion. See you at the after party, HRNasty nasty: an unreal maneuver of incredible technique, something that is ridiculously good, tricky and manipulative but with a result that can’t help but be admired, a phrase used to describe someone who is good at something. “He has a nasty forkball. If you felt this post was valuable please subscribe here. I promise no spam,

The Upside to The Best Resume Writing Services

<h1>The Upside to The Best Resume Writing Services </h1> <h2> Ideas, Formulas and Shortcuts for the Best Resume Writing Services </h2> <p>Your synopsis should just be a concise passage and simply contain a couple of sentences you don't have to take up a fourth of the website page. The best resume is the one which produces most meetings and makes an impact on the business in the short timeframe. You should just comprise of data that is advantageous to the activity that you are applying for. The data remembered for the resumes is clearly not phony since all the information is checked by the businesses to forestall the careless recruiting in their workplaces. </p> <p>A incredible expert resume composing administration is the best choice for each and every individual who needs assistance with applications. Presently you realize how to find the absolute best official resume composing administration, you're good to go to start your pursuit. One spe cific exceptional element offered by Resume Writers Service is that in case you're a returning client, you can make sure about any administrations for half off the ordinary cost. Most resume composing administrations are given at a cheap value, which is a basic right in the creation of the popular around the world. </p> <p>Selecting a Professional Resume Writer is a great thought for most of experts since continue composing is an unmistakable aptitude. The talented resumes should be for the comprehension of the people. Fundamentally, composing aptitudes truly have any kind of effect in the manner you experience. Resume composing is the most fundamental advance in introducing your capacities and accepting the activity that you want. </p> <p>For the explanation alone, it is very imperative to choose an expert resume administration that has experience composing resumes in your particular industry. You need to comprehend here that the firm should be one where the re are many occupation decisions. In the occasion the business can't flexibly you with the main specialists from the business, at that point it's better for you to switch. It utilizes an individual way to deal with each customer and modifies each resume. </p> <p>First impressions matter, which is the motivation behind why the best resume composing administrations may be generous resource for you. At the point when you are attempting to choose the best resume composing administration to expand your resume, it's easy to be overpowered with alternatives. Step by step instructions to find the perfect official resume composing administration is once in a while as basic as getting the phone. To ensure the ideal result, there are a few recommendations to follow to make sense of the best resume composing administration. </p> <p>You in this manner ought to be sure that it's ideal and that it gives the entirety of the data it needs to give in all the ideal ways. This r undown incorporates the class of the resume as well as the product and cost as well. The administration uses an individual methodology for composing a wide range of customized archives, including introductory letters and different sorts of business related correspondence. As an outcome, you can pick among the best administrations at a value that is sensible to you and get welcome to all the meetings you wished to enter. </p>

Protect Your Career Properly With These Awesome Hints - CareerAlley

Secure Your Career Properly With These Awesome Hints - CareerAlley We may get pay when you click on connections to items from our accomplices. Taking care of your profession is so significant, and you should be certain you are settling on the correct choices even at a youthful age. There are such huge numbers of things to remember nowadays that it is basic that you take a gander at what you can never really profession possibilities. With regards to ensuring your vocation appropriately, this is about how you can settle on the correct profession decisions. Having a constructive relationship with many individuals in your field is useful from numerous points of view. Those individuals can assist you with getting another line of work rapidly. They can give assistance troublesome expert errands. They can share proficient thoughts. They can likewise furnish an individual to spend time with and discuss work. thesimpledollar.com Cutting out your optimal vocation way takes a decent lot of work, and its fundamental to get this right. You need to guarantee you have the best profession you can get, and this implies you have to design and get ready ahead of time. These are a portion of the basics you have to remember whether you are not kidding about taking care of your vocation for what's to come. Picture Have Very Clear Career Goals It is critical to design and get ready ahead of time in the event that you are not kidding about improving your profession. Having conclusive objectives, and a make way you wish to take is so significant in light of the fact that this encourages you see precisely the sort of vocation you need to have, just as what you can do to accomplish it. Consider what you need to accomplish from your vocation, and ensure you center around moving in the direction of this. source Assume responsibility for Your Own Destiny Such a significant number of individuals nowadays need the fantasy vocation, however they dont accomplish enough to move in the direction of it. On the off chance that you are not kidding about this, you need to ensure you assume responsibility for your own fate and get things going for you. This can mean going into business, just as showing signs of improvement capabilities and improving your experience. This is so significant for the future and for assuming responsibility for your business predetermination. There are such a significant number of things that can affect accomplishment in the corporate world, and your notoriety positions among the most significant. Continuously be somebody who acts expertly and has great business esteems.. Tweet This Ensure You Deal With Fallout From Injuries Anybody could get harmed at work whenever, and this can have intense repercussions for what's to come. You may discover you are off work for some time, and cash can turn into an issue. This is the reason it is in every case great to manage this is a quick and proficient way, and discover a specialists pay legal counselor. You need to ensure you consider how to keep this from turning into an issue, and being proactive is the best way to deal with take. Photograph by Clark Tibbs on Unsplash Continuously be Professional You need to do whatever you can to stay as expert as conceivable all through your working life. This is significant for securing your vocation since it ensures your notoriety. There are such a significant number of things that can affect accomplishment in the corporate world, and your notoriety positions among the most significant. Continuously be somebody who acts expertly and has great business esteems. Finding a way to enable your vocation to flourish and develop is so significant on the off chance that you are not kidding about securing your profession way. There are a great deal of things that assume a job while making sure about your fantasy employment, and you have to break new ground a smidgen too. This is something that will bigly affect the manner in which you approach the universe of business. What's straightaway? Prepared to make a move? Pick the correct apparatuses to assist you with building your vocation. Searching for related subjects? Discover how to discover the open doors that assist you with developing your best vocation. Buy in and gain important ground on your profession. It's about time you concentrated on your profession. Get Educated Reach Us Promote Copyright 2020 CareerAlley. All Rights Reserved. Security Policy + Disclosure home mainstream assets buy in search

Chronological Resume

Chronological Resume Chronological Resume: Templates & Writing Guide The chronological resume is the most common resume format that job seekers use. Read on to find out if its the right choice for you. Build My Resume Now Chronological resumes are the gold standard resume format. Yet while they remain the most popular way to structure a resume today, it doesnt mean theyre necessarily the best choice for you. Read on to find out if you should use one to land your dream job. Table of Contents What is a Chronological Resume? The Order of a Chronological Resume Twelve Chronological Resume Examples 1. What is a Chronological Resume? A chronological resume (sometimes called a reverse-chronological resume) is  the most commonly used resume format among job seekers. This style is what most people think of  when they hear the word resume. It gets its name from the fact that the job seeker lists lists their past jobs in reverse-chronological order in the work experience section. Most HR departments favor chronological resumes. Job seekers prefer this format because it accommodates all industries and levels of experience; HR departments prefer it because it is so conventional. Since work experience is listed chronologically, this format is fantastic for those who  want to demonstrate a vertical career progression. The only reasons why this format might not work for you is if you have work history gaps or frequently change jobs. In these cases, you might want to consider a skills-based functional resume or alternatively, the hybrid combination format. Outside of these situations, the chronological format  is often  a safe bet for job seekers. Anatomy of the Chronological Resume Template Take a look at this typical chronological format resume: Contact Info Vital information, so it goes in a prominent place at the top of your resume. Resume Objective A resume objective is an introduction that briefly outlines your experiences and skills. Work Experience Here, summarize your present and past jobs in reverse-chronological order. Key Skills Sections The purpose of the key skills section is to show off your attributes and skills. Remember to include a mix of hard and soft skills. Education List your degree, where it was obtained, and your GPA. Other certifications can be added too. Accomplishments   Whether its employee of the week or something from college, note relevant awards and honors here. 2. The Order of a Chronological Resume Generally, chronological resumes are ordered in a tried-and-tested way. Youll want to stick to the following order when writing your resume. 1. Contact Information When it comes to writing a resume, this section is as straightforward as it gets. Here are the essentials: name, address, email address, and phone number. If you want to go above and beyond, then  add a link to your personal website (but only if its professional!) or your LinkedIn profile. Tip When writing your address on your resume, you should keep security and privacy concerns in mind. 2. Resume Introduction The chronological resume format allows you to choose between three resume introductions: the more traditional resume objective, resume profile, and bullet-point qualifications summary. Each type of introduction has its own advantages and disadvantages based on the type of job seeker you are. For instance, a qualifications summary is great for applicants with a wealth of skills and abilities, which means its helpful for experienced candidates but not ideal for recent college grads. Tip To find out which resume introduction is best for you, simply use our resume introduction flowchart! 3. Professional Experience The professional experience section is the meat and potatoes of chronological format resumes. Numbers help to illustrate your accomplishments. The goal here is not to provide a list of tasks you performed at your past jobs but rather to showcase your achievements and how you excelled in previous roles. The best way to do that is to  add measurable accomplishments to your bullet points. Numbers illustrate your accomplishments and provide the employer with a  better understanding of your abilities. Another way to make this section more effective is to start each bullet point with an action verb. Action verbs target your bullet points, making it clear to the  HR manager  exactly how you achieved your goal. Tip Find great examples of action verbs by using the longest list of action verbs in the universe. 4. Education (or Part 3 for Students) Unless you are a student or a recent graduate, your education section does not have to be too detailed. Providing the name and location of your university, type of degree, when you graduated, and your GPA (if 3.0 or above) is usually enough. However, if you are still in school or have just graduated, your education section will  be a bit different.  For example, educational experience should be listed before professional experience on  a student resume. Tip For more great tips on writing this section, just refer to our education section writing guide. 5. Additional Skills (Optional) Including an additional skills section on your resume allows you to add any extra skills that you did not have an opportunity to add elsewhere. But remember, make sure the skills you add apply to the position youre applying forâ€"by using our guide to writing the skills section of your resume to  properly convey your skills, you  will land you more jobs. 3. Twelve Industry-Specific Chronological Resume Examples Weve gathered some of the best examples of chronological format resumes. Simply click the images below to see a larger version. Food Service Examples Customer Service Retail Examples Healthcare Wellbeing Examples Administration Office Support Examples Food Service Waiter Open Gallery Line Cook Open Gallery Food Service Open Gallery Download These Food Service Resumes Food Service Resume Example Text Versions Open these text versions, and then copy and paste them into your word processor. Waiter Resume (Text Format) Waitress with 5+ years of experience in providing excellent service to diners at quality establishments. Possesses familiarity with POS terminals and common restaurant machinery. Expert with a proven ability to “upsell” alcohol, dessert, and appetizers to customers. Looking to leverage my knowledge and experience into a waitressing role at your restaurant. Professional Experience WAITER Longhorn Grill, Los Angeles, CA / September 2016 â€" Present Memorize restaurant’s wine stock and appropriate entrée pairings, leading to daily wine sales averaging $180, fully 15% higher than company average Write patron’s food orders on slips, memorize orders, and manage food resources in a 120+ seat restaurant Operate POS terminals to input customer orders, swipe credit cards, and enter cash amounts received Receive in-depth training for proper food handing techniques, including proper freezer placement, appropriate soup temperatures, and equipment cleaning processes members Assist in the training of 6 new waiters, ensuring attention to detail and comprehensive understanding of restaurant methodology and practices HOSTESS WAITRESS Mike’s Fancy Kitchen, Los Angeles, CA / June 2013 â€" August 2016 Implemented new menu introduction strategies, increasing customer purchases of wine by 10% on average Bussed tables, presented menus, seated customers, and assisted waiters with drink orders Cleaned tables and floors of dining area, ensuring that customers had a pleasant, hygienic dining experience Trained 3 new hosts in providing excellent customer service and conflict resolution techniques Education B.A. / ENGLISH UCLA, Los Angeles, CA May 2013 Awards EMPLOYEE OF THE MONTH Mike’s Fancy Kitchen 2015 Skills Salesmanship Problem Solving Customer Service POS Terminals Critical Thinking Strong Memory Bilingual (English/Spanish) Line Cook Resume (Text Format) Line Cook with 5 years of experience in Cajun, Creole, and Middle Eastern Cuisines. Possess expertise in creating sauces and cooking seafood and poultry, as well as following recipes and presentation with meticulous detail. Demonstrated skills in improving cooking processes and reducing food waste and costs. Recipient of awards, commendations, and numerous positive feedback from patrons. PROFESSIONAL EXPERIENCE UPPERLINE RESTAURANT                                                                                                                                                                                       New Orleans, LA Line Cook                                                                                                                                                                                                                                                     Jul 2012 â€" Present Worked in sauce and grill stations within 50-seat fine dining Cajun and Creole restaurant, with expertise in cooking seafood and poultry Awarded ‘Line Cook of the Month” six times, out of 5 line cooks, consistently receiving positive feedback from patrons for quality and taste of food Developed process that accurately tracked food costs more efficiently, resulting in savings of $3K per month in food waste Sourced vendors, negotiating agreements that cut supply costs by 18% without affecting quality, and ultimately approved by Head Chef and restaurant manager Created and recommended new sauce recipes to Head Chef, subsequently added to menu items SHAYA                                                                                                                                                                                                                                                       New Orleans, LA Line Cook                                                                                                                                                                                                                                           Mar 2010 â€" Jun 2012 Prepared all food items in 30-seat Middle Eastern restaurant with lunch and dinner services, assisting restaurant in ranking top restaurant for 3 consecutive months in the Zagat Trained, managed, and guided 5 other line cooks, improving overall performance, service quality, and productivity by 20% Participated in monthly catering services with 400 guests, while receiving 93% in positive feedback from guests regarding food quality Reorganized and streamlined station’s food process, expediting cooking and food delivery to customers by 23% EDUCATION AMERICAN CULINARY FEDERATION                                                                                                                                             New Orleans, LA Certified Culinarian ® (CC ®) DELGADO COMMUNITY COLLEGE                                                                                                                                                 New Orleans, LA Associates in Applied Science in Culinary Arts Chef Apprenticeship Program ADDITIONAL SKILLS Fluent in English, Spanish, and Persian ServSafe Certified Exceptional memory for recipes Food Service Resume (Text Format) Food Service Worker with 6+ years of experience serving and preparing food in a variety of different food establishments. Provides excellent customer service, and possesses encyclopedic knowledge of wines, entrees, restaurant equipment, and POS terminals. Looking to leverage my knowledge of the industry for a host role at your restaurant. Professional Experience FOOD SERVICE WORKER The Big Lobster / Greenville, SC / 2016 â€" 2018 Took customer orders with a friendly demeanor, consistently scoring over 90% satisfaction rating on customer feedback surveys Kept track of inventory to ensure that the restaurant never ran out of napkins, utensils, or POS paper rolls. Prepared appetizers, entrees, salads, and alcoholic beverages when the kitchen staff was stretched too thin, increasing workplace efficiency by 20% Trained 4 underperforming waiters in salesmanship methodology, increasing their sales to meet the company average of 83% Learned how to manually calculate and split bills, completing 53 orders during an instance when the POS terminal was down ASSISTANT FOOD SERVICE WORKER Smokey Joe’s BBQ / Greenville, SC / 2012 â€" 2016 Perfected menu presentation skills, providing customers a holistic understanding of the restaurant offerings, leading to a 15% increase in sales Helped take down phone orders, and passed on those orders to the kitchen using Smokey Joe’s BBQ’s special shorthand Maintained a hygienic kitchen by regularly mopping and disinfecting the workspace and washing all utensils and dishes. Mastered 3 types of POS Terminals, as well as receipt roll replacement Education  B.S. / MARKETING University of South Carolina, Columbia, SC May 2012 Awards EMPLOYEE OF THE MONTH The Big Lobster 2017 Skills Salesmanship POS terminals Restaurant equipment Conflict resolution skills Basic math skills Bilingual (English/Spanish) Customer  Service Retail Flight Attendant Open Gallery Entry-Level Housekeeper Open Gallery Cosmetologist Open Gallery Get These Customer Service Retail Resumes Customer Service Retail Resume Example Text Versions Click on the buttons below to get the text versions, and then copy and paste them into a word processor to edit them. Flight Attendant Resume (Text Format) Flight Attendant with 6 years of experience in domestic and international charter and commercial flights. Demonstrated exceptional customer service, receiving positive feedback from passengers and commendations from crew. Proficient in emergency situations, fully trained in CPR and AED, as well as diffusing situations from reaching dangerous levels. PROFESSIONAL EXPERIENCE DELTA AIR LINES â€" San Francisco, CA Flight Attendant, June 2013 â€" Present Completed over 2,000 hours of international and domestic flights within Boeing and Airbus commercial jets holding up to 400 passengers Assisted passengers stow carry-on luggage, with ability to increase luggage space by 15% through efficient stowing techniques Served meals and refreshments and provided exceptional service to passengers, consistently earning recognition from flight crew and receiving 93% positive feedback from passenger surveys Ensured adherence to FAA and company regulations, while trained in emergency situations, helping to diffuse two high-level situations from escalating to emergency levels Received “Flight Attendant Award” multiple times for safety adherence as well as cabin cleaning LUFTHANSA â€" New York, NY Flight Attendant,  May 2008 â€" May 2013 Completed over 4,500 hours of domestic and international commercial and charter flights Mentored over 30 new flight attendants, providing training in customer service, safety techniques, and health and sanitary standards, improving overall service quality by 30% Operated all mechanical and safety equipment with industry regulations and standards Conducted thorough aircraft preflight procedures to ensure a safe journey EDUCATION NATIONAL UNIVERSITY â€" La Jolla, CA Associate of Arts in Hospitality and Customer Service Dean’s List Collegiate Honor Award ADDITIONAL SKILLS FAA Certification: Certificate of Demonstrated Proficiency Trained to inspect a wide variety of Boeing models ranging from 707-787 Member of American Association of Flight Attendants CPR and First Aid Certified and trained in AED Bilingual in Spanish and English, Fluent in Italian Housekeeper Resume (Text Format) Housekeeper seeking to utilize proven professional skills and hotel management knowledge to fill a full-time housekeeping role in your hotel. Possess excellent time management and efficient cleaning skills, always aiming to achieve and maintain elegance while adhering to a strong ethical foundation. EDUCATION KING’S COLLEGE GPA 3.5/4.0Pittsburgh, PAAssociate Degree in Hotel Management, June 2013 Graduated Summa Cum Laude Class Valedictorian Dean’s List 2013 PROFESSIONAL EXPERIENCE TROMMPHE HOTEL Pittsburgh, PA Junior Housekeeper self-motivated to make our hotel a second home for all customers served. Awarded “Top 5 Employees of the Year” in 2012. Increased SOP efficiency by 10% by prioritizing and organizing the replacement of stale and soiled towels and linen and vacuum the room carpets and other daily routines Received the most “Smiles” (per our hotel rating system) and thank you notes by showing attention to detail while performing customer service, such as greeting and assisting with sales activities Completed tasks per customer request, serving every customer as a VIP Maintained floral bouquets by watering or replacing shriveled flowers on prominent display throughout the hotel Thoughtfully organized the provision of complementary gift baskets and champagnes to greet every newly arriving guest, according to their tastes if possible BOSTON COURT YARD HOTEL Boston, MA Assistant Housekeeper performing general cleaning assignments and services in hotel rooms, hallways and common areas. Established and maintained clean and comfortable “home” environments by performing cleaning duties including vacuuming, cleaning windows, dusting, and bathrooms Reported any damage, maintenance problems, safety issues, and potential hazards to management, ensuring adherence to safety code procedures Assisted floor manager in the achieving deadlines, inventory management, and ensuring top quality service to VIP customers Assisted customers by providing detailed information, resolving their complaints, and putting smiles on their faces ADDITIONAL SKILLS Speak, write and read Spanish fluently Strong passion for problem solving and able to multi-task Adapt new concepts quickly while working under pressure Work well without supervision Cosmetologist Resume (Text Format) PROFILE Certified cosmetologist with 10+ years of experience delivering beauty solutions to clients, including hair, skin, and nail solutions, and providing quality advice on cosmetic and beauty product use. I aspire to leverage my record of high-quality customer service and my aesthetic laser operator certification to provide your clients with unforgettable beauty experiences. EDUCATION Wisconsin Indianhead Technical College CosmetologyRice Lake, WI2007 â€" 2008 KEY SKILLS Strong communication Skincare consultation Product recommendation Interpersonal skills Aesthetic laser use Creativity AWARDS Newcomer Stylist of the Year / 2009 / Professional Beauty Association CERTIFICATIONS Certified Aesthetic Laser Operator / 2015 Hennepin Technical College, MN PROFESSIONAL EXPERIENCE COSMETOLOGIST Scissor Sisters’ Hair and Beauty / Fargo, ND / 2015 â€" Present Schedule client appointments (a daily average of 12) Examine and treat clients’ hair, skin, and nails Develop and apply original hair styles and beauty treatments (to date, seven) Train and oversee new hires (over 10 to date) Perform approximately 10 laser procedures per week for diverse client needs, including hair removal, tattoo removal, acne treatment, and wrinkle amelioration Recommend cosmetics, lotions, and gels to clients. Sales are 23% higher during my sessions compared with my colleagues’ COSMETOLOGIST Curl Up and Dye / Grand Rapids, MI / 2008 â€" 2015 Performed facials, cut, styled, and dyed hair, and carried out manicures and pedicures Shaped facial hair, including beards, moustaches, eyebrows, and eyelashes Removed hair from problematic locations, including nasal and ear hair Promoted consumer products, including shampoos and conditioners, leading to a 5% increase in sales Healthcare Wellbeing Dental Assistant Open Gallery Personal Trainer Open Gallery Pharmacist Open Gallery Download These Healthcare Wellbeing Resumes Healthcare Wellbeing Resume Example Text Versions Click below to access the text versions, and copy and paste them into a word processor to edit them. Dental Assistant Resume (Text Format) RESUME OBJECTIVE Dental Assistant with 4+ years of experience providing efficient and competent service in busy dental clinics. Able to handle all necessary assistant duties without supervision. Possess a 2015 DANB certification and a Dental Assistant Associate Degree. Provide superb customer service, ensuring patient retention and loyalty. CERTIFICATION DANB Certified Dental Assistant (CDA) â€" 2015 PROFESSIONAL EXPERIENCE SMILEY’S DENTAL CLINICâ€"Orlando, FL Certified Dental Assistant                                                                                                                                                                                             May 2015 â€" Present Prepare 15 patients daily to undergo dental procedures, and assist dentist with sterilizing or disinfect instruments, setting up instrument trays, and preparing materials Expose intraoral dental diagnostic x-rays in accordance with all guidelines to ensure patient safety Take and record patient medical and dental histories and vital signs, and record treatment information in patient records with 100% accuracy Provide postoperative instructions prescribed by dentist and instruct patients in oral hygiene and plaque control programs with a friendly and engaging demeanor Monitor dental supplies and equipment inventory and make orders, achieving 5% reduction in expenses by discovering new suppliers SUNSHINE DENTALâ€"West Haven, CT Registered Dental Assistant                                                                                                                                                                                 Apr 2012 â€" May 2015 Scheduled appointments and send reminders using Appointy scheduling software, and fill in insurance documents, prepare bills and receive payment for dental services Made preliminary impressions and occlusal registrations for mounting study casts, and mastered pouring, trimming, and polishing study casts Fabricated and fit orthodontic appliances for patients, including bands, wires, and retainers Cleaned teeth with dental instruments and finished with applications of fluoride Assist in the management of dental and medical emergencies with professionalism and calm EDUCATION TRIDENT TECHNICAL COLLEGEâ€"Hartford, CT Dental Assistant Associate Degree, 2012 ADDITIONAL SKILLS Software: Henry Schein Dentrix software; MS Office Tools: Dental dams; Dental forceps; Dental hand pieces; Orthodontic pliers; Steam autoclaves Personality: Excellent bedside manner Personal Trainer Resume (Text Format) RESUME OBJECTIVE Personal Trainer with 9 years of health and wellness experience across fitness centers. Possess proven track record in helping clients achieve fitness goals through customized exercises programs and diet plans. Consistently improve fitness center revenue targets by developing new programs and retaining clients. PROFESSIONAL EXPERIENCE* PLANET FITNESSâ€"Lansing, MI Personal Trainer                                                                                                                                                                                                                     Jun 2012 â€" Present Assisted 80 customers per month, with track record of helping 70% of clients reach goal within first month Designed personalized programs and nutritional plan for clients for optimal results Provided exceptional customer service, securing 40% of new clients through referrals Checked all gym equipment for proper use and functions, minimizing accidents or malfunctions Received “Best Personal Trainer” Award in 2013 GENESIS FITNESS CENTERâ€"Lansing, MI Personal Trainer                                                                                                                                                                                                             Oct 2006 â€" May 2012 Taught fitness class based on Body Combat to over 30 students per class Instructed clients on proper equipment use as well as exercises to be done at home Exceeded revenue targets by 20% within 3 months Co-developed new fitness programs with management, with successful implementation that increased sales revenue by 34% EDUCATION MICHIGAN STATE UNIVERSITYâ€"East Lansing, MI Bachelor of Science in Health Education GPA: 3.8/4.0 ADDITIONAL SKILLS Certified ACE Group Fitness Instructor Certified First-Aid and CPR (Level C) Participant of Annual Capital City River Run Marathon Pharmacist Resume (Text Format) PROFESSIONAL PROFILE Pharmacist with 10 years of experience in pharmaceutical services Adept at dispensing medications with accuracy and efficiency Possess strong communication skills, consistently providing exceptional customer service Increased overall productivity by implementing processes that improved workflow and reduced errors PROFESSIONAL EXPERIENCE WALGREENS â€" Baltimore, MD Pharmacist                                                                                                                                                                                                                                                                July 2013 â€" Present Managed drug inventory levels, ordering medications and supplies for replenishment, verifying deliveries against purchase orders, and resolving any discrepancies Recruited, trained, and guided 3 pharmacy technicians, improving overall performance by 25% Implemented new guidelines and process workflow that minimized administrative errors from 2.3% to 0.1% Provided exceptional customer service that included additional information and education about medications, resulting in sales increase of $3K per month, while maintaining 83% in customer retention RITE AID â€" Baltimore, MD Pharmacist                                                                                                                      March 2005 â€" June 2013 Eliminated paper-only tracking system, automating data management that saved 15 hours of manual data recording per week Dispensed medications according to written prescriptions with 100% accuracy and 29% more efficiency than other senior level pharmacists Verified patient data and billing information, discovering and resolving 20+ erroneous bills that occurred due to system error, subsequently saving pharmacy $2.3K in potential loss EDUCATION THE UNIVERSITY OF BALTIMORE â€" Baltimore, MD Bachelor of Pharmacy Dean’s List GPA 3.7/4.0 ADDITIONAL SKILLS MS Office Suite Database Management HIPAA Trained Knowledge of Medicare and Medicaid Administration Office Support Paralegal Open Gallery Human Resources Open Gallery Data Entry Clerk Open Gallery Get These Admin Office Support Resumes Administration Office Support Resume Example Text Versions After you copy and paste the text versions below, modify the text to incorporate your own details. Paralegal Resume (Text Format) Recent graduate in paralegal studies with experience conducting interviews and legal research. Seeking to bring work experiences and academic training into an entry-level paralegal position at a mid-sized law firm. An organized, dedicated worker looking to work closely with attorneys. EDUCATION SOUTHERN COMMUNITY COLLEGE â€" Houston, TX Associate Degree, Paralegal StudiesJune 2011 Graduated with a 3.8 GPA Member of the Junior Paralegal Club PROFESSIONAL EXPERIENCE* WACHESTER LAW FIRM â€" Houston, TX InternSeptember 2009 â€" June 2011 Assisted three senior paralegals with the research and gathering of legal documents in preparation for trials Maintained database and files, answered phones, received messages, and performed other office administrative tasks Supported the preparation of documents for criminal and civil trials by scheduling and conducting interviews with clients, witnesses, and other lawyers Created and maintained a paper and electronic litigation database MGA OFFICES â€" Houston, TX SecretaryAugust 2007 â€" 2009 Used Microsoft Office Suite software to prepare legal documents and present evidence in spreadsheets for attorney review Arranged travel plans for senior management, answered phones and emails Scanned, organized, and filed exhibits, briefs, and legal documents into the firm’s paper database Coordinated conferences and meetings, and scheduled appointments on the firm’s calendar Participated in company-wide training to improve skills Attended two annual in-house training seminars to understand office work flow ADDITIONAL  SKILLS Experience with Microsoft Office Suite (e.g. Word, Excel, PowerPoint, Outlook, and Access) Experience using online appointment scheduling software for a 20-person law firm Typing speed: 90 WPM Human Resources (HR) Resume (Text Format) Human Resources Generalist with 6+ years of experience assisting with and fulfilling organization staffing needs and requirements. Aiming to use my dynamic communication and organization skills to achieve your HR initiatives. Possess a BA in Human Resources Management and a Professional in Human Resources certification. PROFESSIONAL EXPERIENCE MEADOW LABORATORIES â€" Chicago, IL HR GeneralistSeptember 2010 â€" Present Implement effective HR policies to ensure all practices are in compliance with labor and employment regulations. Increased employee retention above 90% by rigorously maintaining a positive work environment. Develop targeted outreach recruitment programs to recruit more minorities and meet affirmative action requirements. Created a website with an embedded database and FTP functionality to enable online recruitment for the organization and reducing recruitment costs by 10%. Develop user friendly application forms and questionnaires to be used by the organization during staff recruitment and interviewing. Arbitrate labor disputes in collaboration with the legal department. TRENTON CHILDREN’S HOSPITAL â€" Boston, MA Human Resources InternSeptember 2009 â€" August 2010 Advised prospective employees on various tips and tricks that would assist them in gaining employment in the organization. Conducted several seminars for hospital employees to update them on employee benefit options. Invited 10+ motivational speakers and industry experts to give lectures and speeches to employees on new industry standards and how to build confidence and morale in the workplace. Updated 100+ employee records and job assignments daily. Relayed important messages from management to hospital employees quickly via word of mouth, memos and bulletin notices. EDUCATION MIAMI UNIVERSITY â€" Miami, FL Bachelor of Arts in Human Resource ManagementJune 2009 Graduated Summa Cum Laude Captain of varsity baseball and rugby teams ADDITIONAL SKILLS Superb typing skills (WPM: 90) Proficient with Human Resource Management Systems Workday and Kronos Skilled in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) Data-Entry Clerk Resume (Text Format) PROFESSIONAL EXPERIENCE FOLES HEATLH GROUP â€" Atlanta, GA Senior Data Entry Processor, January 2012 â€" Present Type correspondence, reports, text and other written material from rough drafts. Improve and consolidate spreadsheets, increasing efficiency and saving the company $22,000 annually in labor costs Check source documents for accuracy, verifying when necessary. Follow all internal security procedures to assure accordance with HIPPA. Oversee 2 junior clerks’ daily input to ensure accuracy, maintaining a 99% error free record Maintain ongoing accounts of over 1000 patients. LEWIS LEWIS, LLC â€" Brookhaven, GA Data Entry Clerk, September 2008 â€" January 2012 Compiled, prioritized, and sorted, and processed customer orders into local database. Adjusted settings for format, page layout, line spacing, and other style requirements. Transmitted work electronically to other locations upon request. Researched further information for incomplete documents. Maintained a hard copy backup of all sensitive information. Performed other clerical duties such as answering telephone, sorting and distributing mail, running errands or sending faxes. ADDITIONAL SKILLS Proficient in Microsoft Word, Excel, Outlook, and Access Typing speed of 68 wpm Tech savvy with the ability to quickly learn new software and hardware attributes Professionally personality suitable for direct customer relations EDUCATION MOUNT CLARE HIGH SCHOOL â€" Atlanta, GA High School Diploma, June 2008